In their words
Real stories, real people.
Hear from participants, families and support coordinators about life with Good Shepherd.
The team at Good Shepherd Support Services are consistent in providing great support, sometimes doing so at short notice to ensure the well being of others is upheld. They are prompt with actions, have a positive mindset and lead with a very person centred care and open approach.
Honestly from when we started, everyone is different and some companies will try to manipulate you to get your funding. Before I never wanted to live and had a Do Not Resuscitate protocol in place in case my heart failed again. I have now removed that protocol and choose to live as I am now in a much better place thanks to Good Shepherd Support Services.
Angelo from Good Shepherd Support Services has been a big inspiration for my son ever since he took him on. My son is always so excited to see Angelo, he has become a big part of his life, which is filled with challenges that us everyday people take for granted. He deals with Autism, OCD and Tourette's and much more, and he is constantly challenged every minute of the day. Angelo's caring nature has been such a welcome and a calming factor for my son, where he can just hang out with a friend and do somethings that everyday young men his age enjoy.
Angelo from Good Shepherd Support Services is supportive, gets quickly in tune with interests and adopts a gentle, flexible approach to improving overall well being with an intellectual disability. He set some simple goals to start and gradually expanded on these, encouraging reflection on activities and interests to provide prompts for two way conversations and development of social skills. My son is often anxious and angry; however he connected and engaged quite quickly with Angelo, who he sees as a person he trusts and wants to share his interests with. Angelo has an authentic and encouraging attitude and works collaboratively with other supports. Highly recommended!
I had lost faith in my previous independent support worker because I was severely abused. It took me a long time to trust others as I was afraid of what they (support workers) may do to me. It took a bit of time but I slowly started to trust my support workers, thanks to the dedicated team at Good Shepherd. I went from being supported once a week to every day now and now have the best team. Thank you Good Shepherd! Your dedication got me to this paradise.
Thank you so much. Life has been really challenging for us during this season, as you are aware. Having new support workers start has been such a huge blessing. They have been working so well together as a team, and our family member is achieving so many goals and continuing to grow with their support, guidance, and leadership during shifts. It is exactly what our family has needed right now. We are truly grateful for all the hard work, care, and ongoing support in building such an amazing support network. It is genuinely making a positive difference in our lives.
I want to reach out to provide some well deserved feedback regarding your services and the team. From the beginning, since the day that I reached out to you, the service has been of top standard and outstanding. The support workers have been so on top of everything, and the amount of time spent to make everything run as smoothly as possible is greatly appreciated. I am so pleased with how well all of the staff have been perfectly matched. All of the staff have been so lovely, engaging, responsive and efficient. It is a great feeling for me, to know that she is safe, in good hands, and being attended to so well. I can finally go on holidays without a worry about her safety or health. I wouldn't want her anywhere else!
I am delighted to share my thoughts on the 'I Can 6-Week Challenge' and express my sincere appreciation for the positive impact it has had, particularly for one of my clients. Over the past six weeks, I have witnessed firsthand the impressive progress and transformation achieved through this program. What stood out to me the most was the noticeable improvement in strength, physical endurance and mental resilience. The structured and engaging workouts, combined with the support from the knowledgeable instructors, undoubtedly played a pivotal role. It is clear that the program is well-designed, catering to individuals at different fitness levels and abilities. I wholeheartedly recommend the 'I Can 6-Week Challenge' to anyone seeking a transformative and enriching fitness experience. Thank you for providing such a valuable and impactful program.
I went to see our participant 2 weeks ago regarding skin integrity. Nadine and Josey were present in the afternoon as staff. She was in bed resting after a big day of shopping and outing. It was good to see her happy, smiling, getting to know staff. Yes, she still has the swear language but not aggressive. She jokes with the language and is used to it, I think. The care she is receiving is the best at Good Shepherds — the staff are amazing, they really do care and they let me know if there are any concerns with medication, skin or sickness as well. I have witnessed the staff with difficult participants and even then, the care was the best at all times. I highly recommend the company and staff — they do a great job.
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