Stability starts with the right people.
Housemates and support workers matched on empathy, routines and non-negotiables. Never just assigned. Always matched.
Skill can be taught. Empathy can't.
There isn't enough training in this sector to guarantee that vulnerable people are properly supported. So we built our own system. We select people on their will to do this work — their patience, their warmth, their instinct to care — and we teach the rest through our own onboarding.
"This system exists because our people deserve better than luck."
Founder — Good Shepherd
Your journey to joy
- 01
Guided intake — support needs, communication, daily routine, home, culture, non-negotiables.
- 02
We build your profile from what you value most — that drives everything.
- 03
Your non-negotiables are absolute. Every time. No exceptions.
- 04
Meet, greet, and start your shared adventure.
Build a career you love
- 01
Questionnaire that measures will, not just skill — personality, values, comfort with personal care.
- 02
Two psychometrics — Emotify (EQ) and Illustrait (behaviour).
- 03
Reference checks with people who've actually seen you work.
- 04
A final interview shaped around real participants we have in mind for you.
Psychometrics that measure the human part.
Every candidate completes two gamified psychometric assessments from Criteria Corp — the same suite used by PwC's graduate program and the Australian Border Force. It's how we make sure the empathy we feel in an interview holds up under real-world pressure.
An ability-based measure of emotional intelligence. Three gamified sections that show us how a candidate actually reads and responds to other people.
- 01Matching Faces — rapidly identifying the emotion on a human face.
- 02Emotional Ties — reading everyday situations and predicting the emotional consequences.
- 03Emotions in Action — choosing the most effective response to real emotional scenarios.
An adaptive workplace behaviour and personality assessment. It adjusts to each answer to surface natural traits, working preferences, and fit for specific competencies.
There is no pass or fail. Instead, we match a candidate's behavioural profile against what actually makes a support worker succeed in the kind of role — and the kind of participant — we have in mind.
Why we bother — because empathy in an interview isn't the same as empathy at 6am on a hard morning. The tests catch what a conversation can't.
Find the one.
Rigorous, because they're worth it. Few minutes of your time — a lifetime of the right match.
Handcrafted in Australia · Empathy first, always